New Genie Web-Based Interview

Web-Based Interview

Thank you for applying to work for Friend Like Me Travel Co.!

At this time, we have determined that you meet our basic qualifications for a position as one of our Genies. The next step in the process is to complete a web-based interview. There are many parts to this interview including a sample email to a client, some personality questions, and then a check to see if you are willing to meet the expectations for the role.

Once you complete the quiz, we will contact you to schedule a Zoom interview with our leadership team if it still seems that we could be a good fit. Please take this quiz with academic integrity. If you have any questions, please let us know!

- Step 1 of 5

Name *

First

Last

Email *

Phone *

Which of the following resorts is NOT accessible via monorail? *

Disney's Contemporary Resort
Disney's Grand Floridian Resort and Spa
Disney's Polynesian Village Resort
Disney's Wilderness Lodge

Which of the following are festivals offered at Epcot throughout the year?

Festival of the Arts
Festival of the Holidays
Flower and Garden Festival
Food and Wine Festival
Festival of the World
Festival of the Future
Festival of History

What is the name of Disney Cruise Line's newest ship that starts sailing in 2024? *

Disney Dream
Disney Believe
Disney Wonder
Disney Treasure
Disney Magic
Disney Fantasy
Disney Wish

Please select the current system(s) for skipping the lines in Walt Disney World and Disneyland. *

Fastpass+
MaxPass
Express Pass
Stitch Speedway
Genie+

Which of the following are NOT Deluxe Resorts at Walt Disney World? *

Grand Californian Resort and Spa
Disney's Polynesian Village Resort
Disney's Beach Club
Disney's Yacht Club
Disney's Boardwalk Inn
Disney's Caribbean Beach Resort

Which of the following events is included for free with your Walt Disney World theme park tickets?

Mickey's Very Merry Christmas Party
Boo Bash
Disney After Hours
Epcot International Festival of the Arts

Which of the following water parks is not at Walt Disney World? *

Hurricane Harbor
Typhoon Lagoon
Blizzard Beach

Which of the following theme parks are part of the Disneyland Resort? *

Disneyland
Epcot
California Adventure
Typhoon Lagoon

How long is a minor's passport valid for? *

3 years
5 years
10 years
Minors can use their parents' passport and don't need their own

Disney Cruise Line lists 7 things as included in the price of a Disney cruise. Please find this information on the Disney Cruise Line website and list all 7 items inclusions. *

Being able to research clients' questions and needs is a critical part of this position. While we are all here to help each other, we each have the responsibility to do adequate research for our clients.

Hello Genie! My husband, Mr. Darling, and I are excited to take our three children on a trip to Disney World. Our children are 10, 7, and 2. We have been told by friends and family that we should stay on property, but we don’t know what the perks to doing so are. We would like to visit for one week. We would like to have varied transportation options from our resort, but we don't really know what our options are. Here are some questions that I have: -Should we stay in a Disney Resort? Why or why not? -What resorts should we consider? What do they have to offer? -Which parks should we visit and what do you recommend that we do while we make the most of our days? -What is Memory Maker and should we buy it? -If you were us, what plans would you make regarding our package and itinerary? Thank you for helping us make this trip happen for our family! Thanks, Mrs. Darling *

Please respond to Mrs. Darling as you would a potential client!

What are your strengths that will help you grow your travel business? *

What are your weaknesses that may hinder your growth in the travel industry? How will you work to overcome them? *

Please share one or more examples of a time when something went terribly wrong on your vacation. How did you fix it? What was the resolution?

Please share one or more examples of a time when you helped someone to plan their Disney trip. *

What is your favorite Disney resort to stay at and why? *

What is your favorite Disney Destination and why? *

What makes you so passionate about the Walt Disney Company and its destinations? *

Are you willing and/or able to travel without your family (children, spouse, partner, parent, etc.) for work-related events? *

There are times where agency trips are planned solely for agents with a focus on education and experiencing specific things at certain destinations. Family is not welcome on these trips because there is not time to spend with them! We also have plenty of opportunities where family is welcome.

How much income do you hope to make as a travel agent in your first year of business? *

Are you looking to do this full-time, part-time, or as a hobby (both now and in the future)? *

What is on your travel bucket list? *

How often do you share Disney-related news articles on social media? *

At least once per day
Daily
3-4 Times per Week
Weekly
Occasionally
Never

Are you comfortable having pictures and/or videos of you and/or your family online (such as on business pages for the agency or your own agent page)? *

In order to perform this job, you will need to have reliable internet access, a computer that is able to perform well on more complex websites, as well as a working and reliable cell phone. These are all at your own cost and you are responsible for their maintenance. Do you have all of these things? *

Yes
No
No, but I am willing and able to purchase them ASAP

You will be required to complete the Accelerator Program with the class starting January 1, 2023. The program will last twelve weeks with tasks and assignements to help you grow assigned and due throughout. Are you able to commit to completing this? *

Of course if something significant comes up in your life, we are able to give you some grace as long as you communicate those needs with us. However, it is important to try to stay on track.

In order to successfully complete the Accelerator program, you will need to be able to dedicate roughly 10-20 hours per week to your business. If you do not successfully complete the program, your contract will be terminated. Are you able to make that sort of time commitment? *

There are not set work hours for the program - you can work on it whenever is good for you. We just want to make sure you understand what it's going to take to be successful! If you are able to dedicate more time, that's amazing and will only get you further!

The non-refundable annual fee, which includes your agency email address, business cards, and covers basic E&O insurance, is $300, payable prior to starting any of the training or receiving access to your agency email. Are you prepared to pay for this within 3 days of signing a contract with us? *

The fee is due with each contract that is signed - contracts for the following calendar year are sent out in the last quarter of each year. Your contract would be considered a 2023 contract.

The only other cost of business that is required and run through the agency is our CRM (customer relations manager) that acts as your portal for servicing clients and tracking bookings as well as Facebook Workplace, which is how we communicate as an agency, distribute trainings, and connect as a team. These costs are payable at $25 per month OR with a discount for annual payments at the rate of $240. You will be able to choose whether you pay monthly or annually and this will be included in your invoice along with your annual fee. *

(Please note the monthly costs are subject to change in the future since we are at the mercy of the pricing of the tools.)

Web-Based Interview

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