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Get to Know

Our Services

No matter where your heart is leading you, our team is ready to help you get there.  Learn more about our services and our philosophy below!

Making the Magic Happen

Did you know that when you book vacations directly, such as on the Disney, Universal, or Sandals websites, that you are paying for a travel planner without receiving any of the benefits?  You are then responsible for researching the ins and outs of your destination, learning the required documentation, vaccinations, and testing requirements, booking excursions and dining reservations, and handling anything that goes awry during the planning process – and trust us, something will go awry!  As a result, it’s easy to become overwhelmed with all of the things that need to be done to plan your vacation.  This can cause your family’s perfect trip to become one where everyone feels stressed out and overstimulated.

It shouldn’t be this way.

When our Genies plan vacations for guests, families feel excited and at ease as we help them navigate the vacation planning process.  We provide a wide range of services including itinerary planning, promotion monitoring, up-to-date information regarding changes at your destination, and support before, during, and after your trip.  This allows you to sit back, relax, and enjoy your vacation while we put together the vacation package and itinerary that is completely customized to your family’s wants and needs, ensuring you can experience all of the magic that our featured destinations have to offer.

One-on-One Attention

Working with our team of travel planners means that when you have a question, you won't need to call in to a call center just to be passed from person to person until you find the answer to your question. You will have one point of contact that knows your family and understands what's important to you and your vacation preferences, allowing them to make targeted recommendations that are anything but cookie-cutter.

Personal Experience

With a team our size, we have Genies onsite at our preferred destination nearly every day of the year growing our ever-expanding bank of knowledge to share with you. Our professional planning services allow you to tap into expertly arranged itinerary suggestions and ideas to make the most of your experience.

Bite-Sized Tips and Information

We know how overwhelming the planning process can be, so we've curated a specially formulated database of information to share with you. Instead of handing it all to you at once, we give you everything that you need when you actually need it so that nothing slips through the cracks or gets forgotten. As your vacation gets closer, we will send more and more practical advice to make sure you are fully prepared.